Contact Us
Last updated: November 4, 2026
Need help with a claim, a missing payout or a privacy request? Send us an email and we will reply as soon as we can.
For payout issues, include
- Your FaucetPay email address
- The coin and the approximate time of the claim (with your time zone)
- The error message you saw, or a screenshot
Please note
- We will never ask for your FaucetPay password, API key or seed phrase. Never share them with anyone.
- Withdrawals and account problems on FaucetPay itself must be handled by FaucetPay support.
- Before writing, check the FAQ: most claim errors are caused by the 60 second timer or an empty faucet balance.
Other topics
Privacy and data deletion requests: see the Privacy Policy. Business and advertising enquiries are welcome at the same address.